With everything going on with COVID-19, it’s great to see the community band together and support one another so we can all get through this tough time. We especially feel for small businesses who are having to look at how to trade differently. It is something we are also assessing every day – how to best support our customers so you can shop easier.
We want to let everyone know we’re doing what we can to help serve you in this difficult situation. We realise people still need reliable cars to get around, as well as cars maintained and serviced so you’re able to get access to the essentials you need.
We want you to be able to shop for our cars without leaving the home. Our website has been updated recently, with more information on each car and easy-to-view car listings. You can see a car’s petrol efficiency, average kilometres, vehicle details, features and even calculate finance costs. Find the car you would like to know more about and give us a call (5332 2277) – we’ll connect with you via video chat on Facetime or Messenger and take you through your very own online inspection.
During 2020, our workshop for servicing remains open, and we are now offering to come to pick up your car prior to your appointment and drop it off once it’s done. This allows you to keep practising social distancing, but also maintain your car’s regular service schedule. We’ll come down, pick up your car and be on our way. We’ll wipe down and sanitise the car before any work commences. On-premises, we’re now always using gloves for each car we look after and we have strict practices around sanitising and wiping down vehicles to keep our staff and customers safe and healthy.
Normally we would have the cars in our yard open to the public, but we have decided to lock all cars and request that customers who do come in-store, come see us at the office to get the keys. This is to ensure we can sanitise and wipe down each car after every inspection, to make sure it’s in an appropriate condition to be looked at by the next customer. We’re also encouraging electronic payments and can take card payments over the phone if need be.
If you have any further questions about the above, feel free to reach out to Alex on 5332 2277 and we’ll look after you. If you want to see our current range before you give us a call, view our range here.
Stay safe and well Ballarat, we’ll get through this!
